The process
From “I need a cleaner” to a spotless space
No phone tag, no haggling, no cash. Here is the whole journey — most clients are booked in under five minutes.
How it works
Booked in minutes, cleaned the same day
Five steps from picking a service to earning points on the finished job.
- 1
Pick your clean
Choose the service and tell us the size of the space. You see the price before you commit.
- 2
Schedule a slot
Pick a date and time that suits you — same-day slots are often available.
- 3
Pay with M-Pesa
Approve the STK push on your phone. No cash changes hands, and you get a receipt.
- 4
We clean
A vetted, insured crew arrives in branded uniform with eco-friendly products.
- 5
Earn Hawk Points
Every clean earns points towards discounts on future bookings.
Why OnyxHawk
The details that decide who you let into your space
Cleaning is a trust business. These are the commitments we hold ourselves to on every single job.
Fully insured
Every job is covered, so your home or premises is never at risk.
Vetted crew
Background-checked, trained and uniformed — you know exactly who is arriving.
Clear pricing
You see the price before booking. No hidden fees, no surprises on the day.
Eco-friendly
Products that are safe around children, pets and sensitive surfaces.
Same-day cleans
Need it today? Same-day slots are available across most of Nairobi.
Proof of work
Before-and-after photos on every visit, saved to your booking.
Questions
Everything else you might be wondering
How quickly can you come?+
Same-day slots are often available across Nairobi. Pick a date in the booking flow and you will see live availability.
How do I pay?+
Through M-Pesa. When you confirm a booking we send an STK push to your phone — approve it and you get a receipt. No cash changes hands.
Do you bring your own products and equipment?+
Yes. Our crews arrive with everything needed, including eco-friendly products that are safe around children and pets.
Are your cleaners vetted and insured?+
Every crew member is background-checked, trained and uniformed, and all work is fully insured.
How do I know the work was done properly?+
We take before-and-after photos on every visit and attach them to your booking, so you can see the result even if you were not there.
Which areas do you cover?+
We cover Nairobi including Westlands, Karen, Kilimani, Lavington, Kileleshwa, Runda, and mobilise crews countrywide for commercial and post-construction work.
What are Hawk Points?+
Our loyalty programme. Every clean earns points that convert into discounts on future bookings.
Ready for a spotless space?
Get your free quote today — booked in minutes, paid by M-Pesa, with photo proof on every visit.